Personalized Orders:
If you select an item that is personalized (has a REQUIRED: PERSONALIZE DESIGN HERE button):
- You MUST add personalization to it, or the automated printing process will print the placeholder (ie: ‘Your Name Here‘). If you do not want an item personalized, please select another item from our eStore.
- If text, verify the spelling for accuracy, as the automated printing process will not make spelling corrections.
- If text, DO NOT add emoticons, they will not print accurately.
- If adding an image, such as a sponsor or gym logo, or any other logo/image you must have permission from the owners of the image. Many are have trademarks and you are assuming the responsibility or obtaining the permission to use the image. USA Powerlifting will not take responsibility for any use infringements.
All personalized items are Non-Returnable and Non-Refundable unless there is a printing error, such as the printers had a flaw while performing the digital print. If you misspelled your text or missed adding personalization and the placeholder printed, if is not returnable or refundable. Please pay attention to the items you purchase and any personalization you input before placing into your cart.
Shipping Policies
Here are our estimated shipping delivery times:
USA: 5-8 business days
Canada: 6-12 business days
World: 10-20 business days
Your order will be sent out on average within 3 days of ordering.
International shipping:
International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we’d be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at nationaloffice@usapowerlifting.com making sure you quote your order number. We’ll see what can be done.
Return Policies
Damaged items:
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with a photo within a week’s time!
Wrong size:
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabeled. Let us know and we’ll get you sorted out.
If you’d like a different size, get in touch with us at nationaloffice@usapowerlifting.com and we’ll let you know what your next steps are
